TERMS AND CONDITIONS OF SERVICE

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OVERVIEW

This website is operated by Right Guide Edu-Tech India Private Limited. Throughout the site, the terms “we,” “us,” and “our” refer to Right Guide Edu-Tech India Private Limited.  Right Guide Edu-Tech India Private Limited offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, subscribers, agents, franchisees, master franchisees, freelancers, merchants, and/or contributors of content.

Please read these terms of service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the terms will result in the immediate termination of your services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfers over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

SECTION 3 : ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4:  MODIFICATIONS TO PRODUCT, SERVICE AND PRICES

Prices for our products are subject to change without notice.

Right Guide Edu-Tech India Pvt. Ltd. reserves the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.

SECTION 5:  (A): PRODUCTS OR SERVICES

Right Guide Edu-Tech (India) Private Limited offers various types of programs and courses online as well as offline: Abacus, Vedic Maths, Handwriting Improvement, Drawing Class, Art & Craft Class, English Spoken Class, Phonics Class, Rubik Cube, Website Designing Class, Website Development Class, Online Live Intractive Classes, and Pre-Recorded Videos based tuition classes from 1st to 12th grade. We use pedagogical techniques specially designed according to the psychology of each child in the age group between 4 and 15 years, or the upper age of the child(s), which gives maximum benefits to them.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

We have made every effort to display, as accurately as possible, the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

SECTION 5  (B): COLLECTION OF INFORMATION TO BUY OUR PRODUCTS OR SERVICES & PAYMENT GATEWAY

As a visitor, you can browse our website to find out more about it. You are not required to provide us with any personal information as a visitor. When you visit the website, we collect and store certain information to improve security, analyze trends, and administer the website with a view to assisting us in improving the customer experience. We use this information to evaluate traffic patterns on our website so that we can make it more useful to our visitors.

We collect your personal information when you register with us, express an interest in obtaining information about us or our products and services, participate in activities on our website, or otherwise fill out an inquiry form, an admission inquiry, or contact us.

We will only collect your personal information if we have a proper reason for doing so, e.g., to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests (where permitted by law) or those of a third party; or where you have given consent.

In some cases, we may also have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity.)

Our primary goal in collecting your personal information is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide courses, study material, and tutorials that most likely meet your needs and to customize our website to make your experience safer and easier. We also use your personally identifiable information together with other information to help us better understand our users and to improve the content and functionality of our website. The information we learn from you helps us personalize and continually improve your experience on our website.  We do not voluntarily make this information available to third parties, nor do we use it for any other purpose except as set out herein.

When you visit our website, as part of a purchase of one of our courses or registering on our website, we may collect a variety of personal information that you will voluntarily provide to us via one of our contact forms or via a chat or phone session, such as:

• Contact information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number,.
• Information to enable us to check and verify your identity, e.g., your date of birth, mark sheets, passport, Aadhar, or voter ID details.
• Billing information, such as debit card number, credit card number, and billing address.
• Unique identifiers, such as usernames or passwords,.
• Reviews or ratings, syllabus and course preferences, account settings (including preferences set in the ” Account ” section of our Website)
• Information provided to us through our service, interaction with our customer service, participation in surveys, or marketing promotions.

If you are an employee or franchisee of Right Guide Edu-Tech India Pvt. Ltd., we collect the following personal information:

• name
• address
• email address
• contact number
• date of birth
• gender
• education details
• occupation details
• bank account details

We collect information about you and your use of our service, your interactions with us, as well as information regarding your computer or other device used to access our service. This information includes your activity on our Website, such as classes,  study materials, courses and search queries; details of your interactions with customer service , such as the date , time and  reason for contacting us, transcripts of any chat conversations, and if you call us , your phone number and call recordings; device  IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information,  statistics on page views , referring source (for example, referral URLs), IP address (which may tell us your general location),  browser and standard web server log information, information collected via the use of cookies, web beacons and other  technologies.

With the help of backend applications, we aim at providing better services and better interaction with teachers, depending on the beneficiary’s line of interest. We may also ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners.

If you use a feature that requires payment of a fee, options like NEFT or Card will appear. In the case of payments via credit or debit card, we will redirect you to registered and trusted payment gateways like Razorpay. You may store and save your payment details, like card numbers, with the gateway. We do not have access to this data. All payment transactions are processed through secure payment gateway providers.  We do not store any card information (other than the last 4 digits of your card) on our servers.

When you use one of our paid products, we track the web pages and information that have been accessed by you and store it on our servers. This enables us to track items that you have completed and those that you need to see.

The user’s full name and his or her display picture can be publicly displayed on the website. Depending on their profile and the services they are seeking, Right Guide Edu-Tech India Pvt. Ltd. can ask for more information relating to address, billing information, certificates, past employment information, etc.

Right Guide Edu-Tech India Pvt. Ltd. can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our website and services and to provide a better experience.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store in the Buy Course section. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Refund, Return & Cancellation Policy

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools, over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

Certain content, products, and services available via our service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9: USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11: ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

SECTION 12: PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content. (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Right Guide Edu- Tech India Private Limited, our directors, officers, employees, affiliates, agents, franchisee, affiliate, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend and hold harmless Right Guide Edu-Tech India Private Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, franchisee contractors, licensors, service providers, subcontractors, suppliers, interns, and employees are harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15: SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16: TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly, we may deny you access to our Services (or any part thereof).

SECTION 17: ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and the jurisdiction of Yamunanagar, Jagadhri, state of Haryana.

SECTION 19: CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20: CONTACT INFORMATION

If you have questions about the Terms of Service, you can send an email to us at:

care@rightguideedu.com

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